|
“For each of the great clients that we look after here at Hansens, it’s my role to see that we are delivering on our promises. More than simply ensuring that deadlines are met, I enjoy problem solving, and helping clients enjoy being part of the Hansens community.”
Tom Stillman is the long-standing Production Manager here at Hansens. It’s on his capable shoulders that we have placed a set of significant responsibilities. Fortunately, due to his years of experience in the role there’s not much that can be said about lodgement deadlines, changes in ATO expectations and delays in receiving information that particularly phase our Tom.
He just quietly goes about his business, installing a sense of a safe pair of hands being at work. It’s testimony to Tom’s tact and quiet determination that he can effectively follow up clients about outstanding information without them feeling hunted! Quietly spoken in nature, Tom is a big believer that actions speak louder than words. This makes him the perfect person to take responsibility for the many lodgement deadlines, reporting requirements and information packs for meetings that are part and parcel of looking after every one of our clients. Tom thinks deeply about all aspects of delivering our service and is always reflecting on how we can do things better and better. This makes him the perfect person to manage the suite of software productivity tools that we use here at Hansens, along with keeping an ear to the ground as to what else we could be doing to improve service and reduce turnaround times. |
|
A dedicated family man, Tom’s first priority is to help out with his young family. That said he will readily admit to a keen interest in sports and to flashes of brilliance on the golf course when time permits.
Qualifications
Bachelor Business (Business Administration) Monash University.
Xero Certified Adviser
Qualifications
Bachelor Business (Business Administration) Monash University.
Xero Certified Adviser
|
